TERMS OF SERVICE

PrismEmail.com (hereafter "PrismEmail") is a service offered by Vault Information Services LLC (hereafter "VIS"), a Colorado Limited Liability Company, the intent of which is to reduce the burden of unsolicited electronic mail ("spam") on the customer (herafter "User").

1. Nature of Service. User explicitly understands and accepts that PrismEmail is an email filtering service, the purpose of which is to block undesirable email while at the same time permitting desirable email to reach the user. User understands and accepts that while PrismEmail makes an effort to perform this function successfully, the nature of the service is such that desirable emails may be blocked from time to time. User explicitly understands and accepts this inherent risk of using an email filter and understands that the User is responsible for reviewing the blocked email to verify that desirable email has not been blocked.
2. Permission to Block Mail. User explicitly grants PrismEmail and VIS permission to block email which are judged to be undesirable and affirms to 3rd parties, such as the senders of such undesirable email, that the User does not wish to receive such email and is utilizing PrismEmail in order to accomplish that goal. PrismEmail is not engaged in censorship nor interfering with existing business relationships or contracts; rather PrismEmail is carrying out the User's goal and desire of blocking email deemed to be undesirable, and User is voluntarily using PrismEmail to that end.
3. Legal Limit of Liability. User explicitly indemnifies and holds harmless VIS it's agent, employee, owner and other representatives, for any and all losses or claims that arise from the use or misuse of PrismEmail, including but not limited to the incorrect blocking of desirable mail, the failure to block undesirable mail, failure of PrismEmail to successfully download email from the User's POP3 account, loss of email, and any and all consequential damages that may arise due to any of the previously disclaimed possible failures.
4. Financial Limit of Liability. User understands and accepts that in no case shall PrismEmail or VIS, jointly or separately, be financially liable for an amount greater than the amount the User paid for the service.
5. Uptime Performance. VIS will make a professional effort to ensure that PrismEmail is accessible and functional as reliably as possible. However, network interruptions may occur at any point in the Internet infrastructure as well as at the PrismEmail server(s) or PrismEmail's Internet provider and VIS and PrismEmail cannot make specific guarantees as to the level of reliability that the User will experience from any specific point on the Internet.
6. Refund Policy. PrismEmail will generally not issue refunds since User is granted a 30-day no-risk, no-obligation free trial of the service. Requests for refunds will be handled on a case by case basis and the circumstances will dictate whether a refund is granted. If a refund is granted, the refund will be based on the pro-rated volume consumed or the pro-rated time transpired, whichever is less, and will be made to the credit card used to pay for the service. If payment was received by some other means, the refund will be made by a check payable in U.S. dollars on a U.S. bank being sent to the customer within 30 days of the refund being authorized.
7. Extended Downtime Policy. If, for any reason, PrismEmail's server(s) suffer downtime for a period of more than 72 consecutive hours, User will have their paid subscription extended by the number of hours the server(s) were down. This will not apply to free trial accounts and only applies to downtime caused by PrismEmail or its immediate Internet provider.
8. User Agreement Not To Inappropriately Promote PrismEmail. User is encouraged to alert others to the existince of PrismEmail so that others may enjoy the benefits of reduced spam. However, under no circumstance will User promote PrismEmail by method of spam, nor will User promote PrismEmail on any site of questionable morals or values, including pornographic, racist, or illegal sites. Promoting PrismEmail in any of these manners will result in User's account being cancelled immediately and permanently.
9. User Agreement Not To Use PrismEmail to Test Spam. User agrees that PrismEmail may under no circumstance be used with the intent of intentionally receiving spam to determine whether that spam would have been caught by PrismEmail. Engaging in this kind of testing will result in User's account being cancelled immediately and permanently.

PRIVACY POLICY

PrismEmail and VIS jointly and separately make and extend the following privacy policy to the User:

1. Email Privacy. The nature of PrismEmail is such that the email of the User will pass through the PrismEmail server(s). The mail that passes through our servers will not be inspected, read, or monitored by any agent, employee, owner or other representative of PrismEmail or VIS, nor shall we knowingly permit any third party to inspect, read, or monitor such email traffic except when so ordered by a competent court or legal authority.
2. Email Filtering Is Automated. The PrismEmail server(s) that perform the email filtering service do so in an automated manner such that no human being is involved in said filtering.
3. Spam Reports are Reviewed. A human being will read and review email that User reports as spam. These reports are optional but are highly encouraged. Email that is reported as spam will be reviewed by a human being in order to create new filters and improve the efficiency and accuracy of PrismEmail. This emails are not linked to User's account and are completely purged and deleted once useful filtering information has been obtained from the review. In the event the spam contains any personal information, said information will be discarded and in no way retained or used by PrismEmail or VIS.
4. User Information not Online. The PrismEmail service was and is designed from the beginning to offer security to the User. User's personal information, including name, address, city, state, postal code, country, and credit card number, are not permanently stored on an Internet-accessible server. When User submits said personal information it is stored online only briefly before being offloaded to an external server that is not accessible via the Internet. The information is then purged from the Internet server.
5. No Sharing of Personal Information. Neither PrismEmail nor VIS will share, sell, give away, or otherwise transfer any personal information regarding User to any third party, except when so ordered by a competent court or legal authority. PrismEmail and VIS explicity will NOT transfer the User's name, address, city, state, postal code, country, or credit card number to any third party.
6. No Spamming. Neither PrismEmail nor VIS will send the User spam before, during, or after User's subscription to the service.
7. Limited Emailing Permitted. PrismEmail does reserve the right to contact User via email to notify the User that their account has or is about to expire, to notify the User of charges to his or her credit card by VIS, to optionally notify the User of email that has been blocked by the service in the last 24 hours, and, when warranted, notify the User of substantial news or information regarding the service. Neither VIS nor PrismEmail will send email to User that is not substantially related to the service.
8. Browser Cookies Required. PrismEmail uses client-side browser cookies in order to maintain browser sessions when the User logs into the service. These cookies are mandatory in order for the service to work and blocking them will prevent the user from logging on.
9. No 3rd-Party Embedded Cookies or Images. PrismEmail does not load images, pages, or cookies from 3rd-party sites for any purpose. Cookies at PrismEmail are created and read only by PrismEmail.
10. Cookies Used For Technical Purposes. PrismEmail uses cookies only for the technical purpose of maintaining user sessions when logged in and are not shared with 3rd-party sites.
11. Aggregate Data May be Shared. PrismEmail reserves the right to compile aggregate, non-personal data and share this information with the public or 3rd-parties. No personal, identifying information will ever be shared nor will the data of a specific user be shared--rather, PrismEmail may compile and share data regarding system-wide spam and email volume for the purpose of tracking spam trends and/or promoting PrismEmail.